Context
Orders, tickets and shipment status were spread across tools with manual updates.
What we delivered
- Order-event integration across CRM and support
- Automated assignment and notification workflows
- Unified dashboard for operations management
Case study
Automation pipeline for e-commerce operations
Lower operational workload and more reliable team handoffs.
Implementation stack
- HubSpot
- Make
- Airtable
- Looker Studio
Operational metrics
Before
41h
After
25h