Context
Orders, tickets and shipment status were spread across tools with manual updates.
What we delivered
- Order-event integration across CRM and support
- Automated assignment and notification workflows
- Unified dashboard for operations management
Case study
Automation pipeline for e-commerce operations
Lower operational workload and more reliable team handoffs.
Implementation stack
- HubSpot
- Make
- Airtable
- Looker Studio
Outcome
- Fewer manual entries and tool-to-tool handovers.
- More reliable, tracked handoffs between teams.
- A single dashboard for operations status.